Privacy Policy

Last Updated: February 18, 2026

Allevara ("we," "us," or "our") operates the website allevara.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, place an order, or interact with our advertisements, including those on Facebook and Instagram (Meta Platforms).

By using our Site, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

Personal Information You Provide:

Name (first and last)
Email address
Shipping and billing address
Phone number
Payment information (credit/debit card details are processed securely through our third-party payment processor and are NOT stored on our servers)
Order history and transaction details
Customer service communications

Information Collected Automatically:

IP address and approximate geolocation
Browser type, device type, and operating system
Pages visited, time spent on pages, and referring URLs
Cookies, pixel tags, and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and payment processing
Send order confirmations, shipping updates, and delivery notifications
Communicate with you about your account, orders, or inquiries
Send promotional emails and marketing communications (with your consent; you can opt out at any time)
Improve our website, products, and customer experience
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations
Run and optimize advertising campaigns on platforms such as Facebook, Instagram, and Google

3. How We Share Your Information

We do NOT sell, rent, or trade your personal information. We may share information with:

Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email marketing platforms, customer support tools, and web hosting providers). These providers only access your information as needed to perform services on our behalf.
Advertising Partners: We use Meta (Facebook/Instagram) Pixel, Google Analytics, and similar tools to measure ad performance and deliver relevant ads. These platforms may receive data such as your IP address, browser information, and purchase activity. See Section 5 for details on opting out.
Legal Compliance: We may disclose information if required by law, subpoena, court order, or governmental regulation, or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for 7 years for tax and accounting purposes. You may request deletion of your data at any time by contacting us.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Remember your preferences and shopping cart
Analyze site traffic and user behavior
Serve targeted advertisements through Meta (Facebook) Pixel and Google Analytics
Measure the effectiveness of our marketing campaigns

Meta (Facebook) Pixel: We use Meta Pixel to track conversions from Facebook ads, optimize ad delivery, build targeted audiences, and remarket to people who have taken specific actions on our Site. Data collected may include pages viewed, products added to cart, and purchases completed. You can opt out of Facebook interest-based advertising by visiting Facebook Ad Settings.

Google Analytics: We use Google Analytics to understand how visitors interact with our Site. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our Site.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to legal retention requirements.
Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
Opt-Out of Targeted Advertising: Use the platform-specific tools mentioned in Section 5, or visit aboutads.info for industry-wide opt-out options.

California Residents (CCPA): You have the right to know what personal information we collect, request its deletion, and opt out of the "sale" of your data. We do not sell personal information. To exercise your rights, contact us at the email below.

EU/UK Residents (GDPR): You have additional rights including data portability and the right to lodge a complaint with a supervisory authority. Our legal basis for processing is contract performance (order fulfillment) and legitimate interest (marketing, fraud prevention).

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing (PCI-DSS compliant), and restricted access to personal data. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Site and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Allevara
Email: support@allevara.com
Phone: 1-800-734-7462